Panera Bread

Reviews about Panera Bread

• 1 / 5

  By Kayla Mayo
  Bad experience here, horrible customer service. Cashier named Shirley Young was making rude remarks and making us feel unwelcome. Along with when we paid her with a $100 bill she just walked away, did not return for almost 5 minutes and did not tell us what was going on. We soon figured out she was geting change for it but she said nothing before walking away with our money and leaving us for a while. I will not be returning to this location.
  April 16, 2017
• 2 / 5

  By Cam Cohen
  I've been coming to this Panera for over 3 years and for the most part I have a fast and easy experience. The high-light of my business with them was when they ran out of the smaller cups of plain cream cheese and the manager provided me with the large tub for no additional charge. Small things like that make a huge difference.
  
  Update 12/23/16 - service has gone down significantly since my previous post. The clerks are just moody in the morning and the entire Panera serving process is completely confusing now. The breakfast sandwiches are basically Playdough and the bagels are one molecule away from being classified as cardboard. I hate to say I used to be a customer 3+ times a week and now I'm down to once every 2 weeks.
  
  Update 2/14/17 - The culture of this Panera is now just awful. No one really cares about returning a kind attitude or smile. The clerk "Shirley" is half asleep and couldn't care less about assisting anyone.
  February 26, 2017
• 5 / 5

  By Pablo Cabrera
  Nice location with good customer service.
  August 17, 2016
• 4 / 5

  By Melinda Newcomer
  My experience at Panera today was better than usual. Our cashier Josh was super helpful and polite, he issued me a Panera Bread reward card and explained how it works and I got a free treat just for signing up! Most places I go the cashiers seem like they don't care about anything, and don't want to be there, but today was a nice change. I will be coming back more often!
  July 25, 2016